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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T F

August 6, 2026

5  out of  5
rating by T F
"Ryan has been absolutely amazing throughout this entire process! One thing that really stood out to me was his consistency. He stayed in touch over the course of many months without ever being pushy. When I was finally ready to make the switch, he was there to help every step of the way.

He found me a lower rate while keeping the same coverage I already had, made the transition simple and stress-free, and communicated clearly throughout the entire process. Anytime I needed an update or requested a change to my policy, he handled it quickly and made everything incredibly easy.

I highly recommend Ryan! Thank you for making this such a smooth experience!"
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Debbie Brunelle

August 5, 2026

5  out of  5
rating by Debbie Brunelle
"I have been with Statefarm office for many years. Always responsive and felt fully informed."
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Sherry Burgess

July 30, 2026

5  out of  5
rating by Sherry Burgess
"Ryan and team are Professional and friendly. Excellent response time with detailed information and follow up."
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Yolanda Hughes

July 29, 2026

5  out of  5
rating by Yolanda Hughes
"The customer service is top tier. Jenny is awesome and she follows up on any concern expeditiously!"
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Jamie

July 27, 2026

5  out of  5
rating by Jamie
"Ryan answered all my questions and gave me options to choose from. I appreciate you taking the time to explain the details of my policy."
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Marisol Perez

July 24, 2026

5  out of  5
rating by Marisol Perez
"Jenny Baxter does a great job! I asked her to update my policy 3 times in a row, and she did promptly without complaint."
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Erika Fenelus

July 20, 2026

5  out of  5
rating by Erika Fenelus
"Amazing service"
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Christa Haire

July 15, 2026

5  out of  5
rating by Christa Haire
"I have been with State Farm for over 15 years. (Matt Cresaps Office). Clay Stokes is outstanding. He always goes above and beyond to help me with any questions or paperwork I need. Thank you for all your help when I need it."
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Family Dolan

July 13, 2026

1  out of  5
rating by Family Dolan
"We’ve had multiple issues with this agency including them forgetting to add a vehicle after request was submitted confirmed. They also removed coverage that we specifically asked to be included during an account review. Through all of these issues we’ve never heard from Matt and have had 0 help from the Cresap team to make it right."
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Cindy Lemes

June 30, 2026

5  out of  5
rating by Cindy Lemes
"I have used this firm for over 15 years and have been very pleased with them.
Immediately respond to questions or concerns you may have .
Highly recommend them"
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Crissy Brown

June 17, 2026

5  out of  5
rating by Crissy Brown
"Amy at Matt Creap's State Farm office is knowledgeable and sets realistic expectations. I appreciate her assistance!"
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Lucia Mcberry

June 15, 2026

5  out of  5
rating by Lucia Mcberry
"Great insurance company, great people. The best assistance I ever had!
Thank you!"
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Matt W

June 15, 2026

5  out of  5
rating by Matt W
"Great team , Ryan has been an absolute big help to me and answered questions very patiently and throughly. The transition was smooth and easy no hassle guided me through step by step and I'm thankful 💯💪🏽✌🏼"
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Sasikumar Anburose

May 22, 2026

5  out of  5
rating by Sasikumar Anburose
"Ryan was excellent to work with. He was patient, professional, and very helpful throughout the entire process. He answered every question clearly and took the time to explain all possible options so I could make the right decision."
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Dan Connolly

May 22, 2026

5  out of  5
rating by Dan Connolly
"The team is always quick to respond and provide support."
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A Braithwaite

May 6, 2026

5  out of  5
rating by A Braithwaite
"The agents in the State farm office of Matt Cresap are very helpful Ryan was very knowledgeable with assisting me with restarting my policy with State Farm."
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Pauline Mckenzie

May 5, 2026

5  out of  5
rating by Pauline Mckenzie
"Rep was very efficient and informative"
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Angela D

May 1, 2026

5  out of  5
rating by Angela D
"Hailey was very pleasant and answered all my questions. Thank you, Hailey!"
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Beth Lopez

April 17, 2026

5  out of  5
rating by Beth Lopez
"Jenny at Matt Cresap’s office is truly exceptional. She is attentive, kind, and incredibly helpful from start to finish. Her voice brings a sense of calm, and the way she explains things makes you feel informed and confident every step of the way.

In a world where service can feel rushed, Jenny takes the time to educate and genuinely care—and it shows.

Thank you, Jenny, for making the experience not just easy, but meaningful."
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Amanda Fiskell

April 5, 2026

5  out of  5
rating by Amanda Fiskell
"Ryan and the team were very helpful, responsive, and easy to work with. They explained everything clearly, answered all of my questions, and made the process simple. Most importantly, they were able to find us a policy with great coverage at an affordable price. I appreciate how straightforward and efficient they were throughout the process and would definitely recommend this office to others looking for insurance."
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Russell Boyd

March 30, 2026

5  out of  5
rating by Russell Boyd
"Great insurance agency. Very customer service oriented!"
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Trevor Richardson

March 27, 2026

5  out of  5
rating by Trevor Richardson
"Honest and helpful people"
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Kasey Waldroup

March 27, 2026

5  out of  5
rating by Kasey Waldroup
"They are wonderful company to work with. They so attentive at getting back to you in a timely manner."
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Jay S

March 26, 2026

5  out of  5
rating by Jay S
"Ryan is a great associate. Knowledgeable, courteous and helpful."
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Linda Cowart

March 24, 2026

5  out of  5
rating by Linda Cowart
"Denise Diaz is always so very helpful with any questions or forms that need to be completed. I am very happy with this insurance agent office."